ปัจจัยด้านคุณภาพชีวิตในการทำงานที่ส่งผลต่อพฤติกรรมการเป็นสมาชิกที่ดีขององค์การ : กรณีศึกษาองค์กรปกครองส่วนท้องถิ่น ในอำเภอกาญจนดิษฐ์ จังหวัดสุราษฎร์ธานี

Abstract

The research on "Quality of Work Life Factors Affecting Organizational Citizenship Behavior: A case study of local government organizations in Kanchanadit District, Surat Thani Province", the objective is to study the level of the organizational citizenship behavior, to compare the differences of organizational citizenship behavior of the organizations and to study the quality of work life factors affecting organizational citizenship behavior of local government officers and employees in Kanchanadit District, Surat Thani Province, which is a quantitative research using questionnaires to get 266 samples by using descriptive statistics following as Frequency Percentage Mean and Standard Deviation (SD) and using inferential Statistics follow as t-test analysis, One-way analysis of variance and Stepwise multiple regression analysis The results of the research showed that sample data have both a quality of work life and have an organizational citizenship behavior overall are at a high level. when comparing the level of organizational citizenship behavior classified by personal data, the results showed that gender, position, were significantly different at the .05 level, the overall salary were not significant difference except for Conscientiousness were significantly different at the .05 level, in addition, found that age, religion, domicile, educational level and both of overall work period and each work period were not significant difference. Additionally, quality of work life factors affecting organizational citizenship behavior, in which all quality of work life eight factors can jointly predict organizational citizenship behavior of the organization of local government officers and employees in Kanchanadit District, Surat Thani Province of 63.5% and were significantly different at .01 and .05 level.