การประยุกต์ใช้ระบบธุรกิจอัจฉริยะสำหรับตัวชี้วัดด้านลูกค้าของเกณฑ์คุณภาพการศึกษาเพื่อการดำเนินการที่เป็นเลิศ (EdPEx) เพื่อการวางแผนกลยุทธ์ระดับคณะ

Abstract

The objectives of this study are to analyze the association between student indicators and Education Criteria for Performance Excellence (EdPEX) standard in order to get the appropriate indicator dimensions for each criterion, to design the data warehouse by using snowflake schema architecture and to develop dashboard by business intelligent software to present information of student indicator according to Education Criteria for Performance Excellence for faculty strategy planning. The snowflake schema consists of one fact table that is student information table, and dimension tables such as study level, domicile and religion. Due to the designed data warehouse that used for developing dashboard by Business Intelligence system in order to present information for faculty strategic planning, the result of user satisfaction assessment found that the score of proposed student indicator dashboard is very good. The benefits of developing such data warehouse for applying with business intelligence to propose student indicator information are to reduce the redundant data storage, to reduce the access time and to simplify for faculty strategic planning.