ศึกษาความสัมพันธ์ระหว่างสวัสดิการที่เป็นตัวเงินและสวัสดิการที่ไม่เป็นตัวเงิน ของพนักงานในบริษัทเอกชน : กรณีศึกษา จังหวัดสงขลา

Abstract

This mixed-method study is titled The Relationship between Monetary and Non-monetary Benefits of Employees in Private Companies: Case Study in Songkhla Province. The objectives include 1) to understand the relationship between monetary and non-monetary benefits, 2) to investigate employee benefit budget, and 3) to analyze how information technology can be used to for making decisions on employees’ benefits and the knowledge about benefit provision. The samples were gathered from 400 private employees and 9 managers from human resource departments. The instruments consisted of questionnaires and interviews, analyzed using frequency, percentage, mean, standard deviation, and Pearson product-moment correlation. The results indicate that the product-moment correlation between monetary and non-monetary benefit in private companies showed in every factor was positive with statistical significance of 0.01. Additionally, the economic benefit factor, the health care benefit factor, and the future stability benefit factor suggested a high level of relationship with non-monetary benefits. Lastly, the educational benefit factor revealed a middle level of relationship with non-monetary benefits. Moreover, it was found that the benefit budget for both monetary and non-monetary was generally low. The results clarify that the most commonly used types of information consisted of the key performance indicator, absents, leaves, being late for work, training, job descriptions, competition in the labor market, work performance, resignation, and behavior. However, the issue of the unsatisfactory benefit is a key factor contributing problems for organizations and their employees. Therefore, the researcher would like to present the approach for the information utilized to make the decisions regarding employees’ benefits for an effective approach in human resource management.