ความสัมพันธ์ระหว่างคุณภาพชีวิตการทำงานกับความผูกพันในการทำงานของบุคลากรตามช่วงอายุ: กรณีศึกษาระดับเทศบาลเมือง ในเขตอำเภอหาดใหญ่ จังหวัดสงขลา

Abstract

The objectives of this research were to study the level of quality of work life and work commitment and to study the relationship between quality of work life and work commitment for the difference generations of staff at municipality in Hatyai district, Songkhla province. The populations were staff who work in five Muang Municipalities, including Kor Hong Municipality, Kuan Lung Municipality, Klong Hae Municipality, Ban Pru Municipality and Thung Tam Sao Municipality. 215 participants were selected by using stratified random sampling. The instrument was a questionnaire. The data were analyzed by using percentage, mean and Pearson’s correlation. It was found that the overall quality of work life of the staff who working in Muang municipality was in the high level, which was in line with the level of work commitment. Moreover, the relationship between the quality of work life and work commitment of the staff was statistically significant at 0.1, which shows the high positive relationship. The difference Generations were classified into three groups: the baby boomer were defined as those born in 1946-1964, Generation X as those born in 1965-1977 and Generation Y as those born in 1978- 1995. The study also showed that the quality of work life has the high positive relationship with all three Generations. However, when analyzed the difference of work commitment according to the age range, it was found statistically different at .05. The staff working in Hatyai municipality, Songkhla province in Generation Y was less committed to work than the staff in Baby Boomer and Generation X.