ปัจจัยที่ส่งผลต่อความตั้งใจลาออกจากงานของพนักงานรักษาความปลอดภัยบริษัท จี 4 เอส ซีเคียวริตี้ เซอร์วิสเซส (ประเทศไทย)ที่ทำงานภายในศูนย์การค้าเซ็นทรัลเฟสติวัล หาดใหญ่

Abstract

The aim of this study was to investigate the relation of particular factors that affect the intention in resignation of security officer working for G4S Security Service Company (Thailand) in Central Festival, Hat Yai. The population was 120 respondents who participated in survey questionnaire, provided by G4S Security Service Company (Thailand). The data were collected and analyzed by percentage, means, standard deviation (S.D.), and Multiple Linear Regression. T-test and F-test were also used for statistical analysis of obtained data. The results of this study revealed that security officer were mainly male with ages under 30 years old and single. They were graduated from high school (Mattayomsuksa 6) or Vocational Certificate or equivalent education and most of them earned approximately 20,000 baht per month. The findings indicated that age, marriage status, educational level and income per month of these security officers eventually did not affect the intention of the job resignation from the company. On the contrary, three impacts that respectively contribute to the intention of the resignation include; job opportunity and promotion, the relation with supervisors and the relation with colleagues. The results show that most of security guard are male, age under 30 years old and single. They graduated high school and have salary income 20,000 per month. The study manifesting that sex, age, status, education, and salary income was not associate with the resign intention from security guard from G4S security service (Thailand) company. Interestingly, the factors affecting to (4) resign intention are to the chance and assume another level of progression, the relation with boss, and the relation with colleague The findings from this study can be applied and implemented for strategic planning in human resource management of the company, particularly the direct supervisor in Central festival, Hat Yai office.