ปัจจัยที่มีผลต่อประสิทธิภาพในการปฏิบัติงานของพนักงานกลุ่มอุตสาหกรรมติดตั้งเครื่องจักรสายการผลิตในจังหวัดสงขลา

Abstract

The purposes of present research were to study 1) the working factors that affect performance 2) level of performance efficiency 3) the difference in performance efficiency by personal factors and 4) the relationship between working factors and performance efficiency. The study was conducted in machine installation industrial workers at Songkhla province. Samples of 110 workers were recruited by stratified simple random sampling. Data were analyzed by frequency, percentage, standard deviation, t- test, the one-way ANOVA, Scheffe test and multiple regression analysis. The research findings indicated that 1) The demographic data of the samples show most workers were male, aged 31-35 years, married, with a bachelor's degree, operations level position, the average income per month 10,000-15,000 baht and number of working year was less than five years old. 2) Working factors that affect performance were at high level from all five aspects. The work environment aspect was at highest level. In four aspects were at high levels: knowledge and understanding of the work; stability and progress in work; morale at work and personal relationships in the workplace. 3) Performance efficiency was found that all aspects were at high level. When considering each aspect, it was found that the pace of work, workers quality and production volumes were at high level. 4) The personal factor in term of work position was found to be significantly related to performance efficiency at the 0.05 level. In contrast, gender, age, status, educational level, the average income per month and age had no significant relationship with performance efficiency. 5) The relationship between the working factors and performance efficiency were examined by multiple regressions. The coefficient of determination (R2) was 0.054. The model was significant and explained 5.4 % for performance efficiency. The working factor in term of stability and progress in work was associated with the performance efficiency significantly (0.048). Therefore, the employers should focus on improving the working factors in order to increase the performance efficiency.