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Abstract

This research aimed to study the level of performance efficiency of the Revenue Office Region 12 employees in Hat Yai district, Songkhla province, to compare the level of performance efficiency of the Revenue Office Region 12 employees in Hat Yai district, Songkhla province, classified according to personal factors, and to examine the motivation factors that affect the work efficiency of the Revenue Office Region 12 employees in Hat Yai District, Songkhla Province, by collecting data from a sample of 104 people using a questionnaire. Statistical methods employed for data analysis included frequency distribution, percentage, mean, standard deviation, T-test, F-test, One-way ANOVA, and multiple regression analysis.The research findings indicated that the performance efficiency of the Revenue Office Region 12 employees in Hat Yai district, Songkhla province, was at the highest level. Level comparison results of performance efficiency of the Revenue Office Region 12 employees in Hat Yai district, Songkhla province, classified according to personal factors, found that officers with gender, age, status, educational level, average monthly income, personnel type and different work experiences, revealed no statistically significant differences, at the 0.05 level. The motivation factor affecting the performance efficiency of the Revenue Office Region 12 employees in Hat Yai district, Songkhla province, had a statistical significance of 0.01

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