กลยุทธ์การจัดสวัสดิการสังคมของผู้ไม่ได้รับบัตรสวัสดิการแห่งรัฐ : กรณีศึกษาตำบลบ้านราม อำเภอหัวไทร จังหวัดนครศรีธรรมราช

Abstract

The objective of this thesis is to study the problems and obstacles in registering for state welfare services by those who are not beneficiaries of the state welfare card. The data was collected qualitatively through in-depth interviews with 20 people, a group discussion of 6 people who were not state welfare cardholders, and 8 people who were Banram Sub-district Administration Organization officers and members. The collected data were analyzed qualitatively and presented with description. The researcher divided the group of people who did not get benefits through the state welfare card into 3 categories based on their ages, 18-22, 23-59, and above 60 years of age. The research results revealed five problems and obstacles which had been experienced by non-state welfare cardholders in 2018 - 2019. These are, firstly, that they did not know any information. Secondly, that they were unable to visit the registration center. Thirdly, that they did not want to register to claim benefits they were entitled to. Fourthly, that they had important matters to attend to. Lastly, the registration process was found to be too complicated. Respondents suggested that if there was to be registration for state benefits in 2019, they would prefer to use the same registration process as in 2018, namely by using the Thainiyom Yangyuen team in their area. However, the needs of the people who did not receive the benefits of state welfare cards were expressed in these 3 points. Firstly, employment opportunities and income maintenance. Most of them asked for the government to support crop prices and basic healthcare. They also wanted some exercise equipment and a sports ground in the village to exercise. Education was another important factor that they mentioned, even though the government supports the 15-year - education for their children effectively. The researcher and 14 participants established the social welfare strategies for those who are not beneficiaries of the state welfare card by developing the vision of "Banram Villagers Can Reach the Welfare Equally and Make the Public Utility Harmoniously," by making it their mission to promote access to social welfare and develop the welfare system for Banram villagers of every age. This research established strategies to promote citizens' awareness of their rights regarding social welfare. Firstly, to have activities and projects that make citizens understand their rights. Secondly, to organize activities where citizens can learn from others with experience (teachers A and B). The strategy for the social welfare system to reach all citizens by creating a population database and using technology to manage information systematically, a strategy for creating activities and projects that are beneficial in various ways, a strategy for the reducing of government paperwork required in the application for benefits, and developing a public relations network to provide information efficiently. Besides, the strategy to reinforce the participation in improving social welfare by establishing a local development strategy for the vulnerable to access resources, the strategy to strengthen the connection among agriculturist to increase their bargaining power. The strategy to strengthen connections within community groups to provide their members with access to sufficient resources, and finally, a strategy for villagers to join together and request a budget for organizing activities.