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Abstract

This research aims to 1) study and analyze the level of efficiency in the operational performance of personnel in the Department of Disease Control in the 12 provinces of Songkhla. 2) To examine the motivational factors influencing the work performance of personnel in the Department of Disease Control in the 12 provinces of Songkhla. 3) To compares the performance based on personal factors. The research adopts a quantitative approach, utilizing an online questionnaire as a data collection tool. The sample group consists of 260 personnel from the Department of Disease Control in the 12 provinces of Songkhla. Data analysis includes descriptive statistics such as frequency, percentage, mean, and standard deviation, as well as inferential statistics such as multiple regression analysis, t-test for group mean comparison, One-Way ANOVA for variance analysis and the Least Significant Difference (LSD) testThe study found that the level of efficiency in the operational performance of personnel in the Department of Disease Control in the 12 provinces of Songkhla, is high. In terms of efficiency, time management has the highest average score, followed by quality, quantity of work, and expenditure, respectively. Regarding the motivational factors influencing the performance of personnel in the Department of Disease Control in the 12 provinces of Songkhla. it was found that success in work, job characteristics, and responsibility in work significantly affect performance at a statistical significance level of 0.05. Motivational factors related to recognition, respect, and career advancement do not significantly affect the performance of personnel in the Department of Disease Control in the 12 provinces of Songkhla. When comparing the performance of personnel in the Department of Disease Control in the 12 provinces of Songkhla, categorized by personal factors, it was found that education level, length of employment, and monthly income differ significantly and affect work performance at a statistical significance level of 0.05. However, personal factors such as gender, age, and type of personnel do not significantly affect work performance.

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