ความสำคัญและผลการดำเนินงานของการพัฒนาบุคลากรสู่การเป็นองค์กรแห่งการเรียนรู้: กรณีศึกษาฝ่ายการพยาบาล โรงพยาบาลกรุงเทพหาดใหญ่

Abstract

This research investigated the importance and performance of personal development toward a learning organization from the perception of nurses in the nursing division in Bangkok Hospital Hatyai. The objectives of this study were 1) to identify the level of importance in each discipline toward a learning organization 2) to identify the level of performance in each discipline toward a learning organization 3) to suggest the way to develop the personal development toward a learning organization. Data were collected by the questionnaires from a population of 169 registered nurses working in the nursing division of Bangkok Hospital Hatyai. Data were analyzed by using frequency, percentage, mean, and Importance-performance analysis (IPA) tool The results showed the overall level of importance and performance of personal development toward a learning organization from the perception of registered nurses levels 1-4 were high in all five disciplines. According to the perception of 169 registered nurses the average level of importance was higher than the performance of personal development activities toward a learning organization. Furthermore registered nurse levels 1-4 perceived that the shared vision aspect had the highest level of importance and performance while the personal mastery aspect had the lowest level of importance and performance. Base on the results of the IPA, the nursing division should enhance personal development activities regarding the personal mastery aspect which could help every nurse to have more motivation to develop themselves to perform efficiently and effectively.