ทัศนคติต่อการฝึกอบรม กรณีศึกษา : พนักงานฝ่ายปฏิบัติการ บริษัทตรวจสอบอุปกรณ์ ด้านความปลอดภัยทางทะเลแห่งหนึ่ง ในจังหวัดสงขลา

Abstract

The objective of this research is to study the attitude towards training program: A Case Study of Operational Staff of Marine Safety Equipment Inspection Company in Songkhla. To achieve the objective, the two research questions have been proposed which are 1) the attitudes of employees towards training program and 2) what kind of training programs that employees need and can be benefit for their works. Researcher used in-depth interview and focus group as primary data collection methods. The data was collected with six employees and analyzed by using the discourse analysis technique. As a result on in-depth interview; there are five issues occurred as follow; 1) The curriculum of training courses; the participants were mentioned about the content itself and the important of knowledge 2) The trainer; the qualification and the knowledge transfer were mentioned and the presentation transfer is needed to improve 3) The training period was also mentioned and all participants were satisfied with the time and period of training program 4) Training facility; the size of training room and the environment were mentioned in this research. And lastly 5) Media, audiovisual and training equipment were also mentioned and found that it is one of the very important issue to attract participants in training program and another issue that pop out was the sufficiency of number of trainees. Finding on focus group also showed that participants were happy with previous training program, however, they were mentioned on refreshing and reviewing knowledge towards rules and regulations on IMO were necessary. Another issue that was proposed by all participants was to conduct English language training program to enhance better communication as it is necessary for work effectively and efficiency.