แนวทางการพัฒนานวัตกรรมสังคมเพื่อปรับปรุงการจัดสวัสดิการเบี้ยยังชีพสำหรับผู้สูงวัยในเขตเทศบาล ตำบลนาทวีนอก อำเภอนาทวี จังหวัดสงขลา

Abstract

The purposes of this study were to (1) study the Elderly Welfare Service Provision in the Municipality of Na Thawi Nok Subdistrict, Na Thawi District, Songkhla Province, (2) study the needs of service recipients, (3) explore the problems or obstacles faced by officers who performed the welfare service provision to the elderly, and (4) suggest guidelines for developing social innovations to improve the provision of welfare allowance to the elderly in the future. The qualitative research methodology was used in this study. The 45 key informants of this studies include the group of administrators and members of the Na Thawi Nok Subdistrict Municipality Council, municipal employees who are responsible for the work related to the elderly pension, elderly group aged 60 years and over who live in Na Thawi Nok Sub-District Municipality and people who take care of these elderly people. Purposive sampling method was used to identify information-rich informants. The research instrument employed was a semi-structured interview form. Data were then analyzed using content analysis. The research results showed that: 1) The work of the officers in providing welfare for the elderly starts from coordinating with the district to request the registration of the names of the elderly in the area. Then, the officers issue a notice to the villages for the elderly to register for the elderly pension. The municipality is responsible for coordinating and maintaining the rights to receive the pension of the elderly in their area of responsibility. 2) The needs of most clients are the need for assistance for the elderly with bedridden conditions, various diseases, and orthopedic support. The need for the amount of subsistence allowance demands an increase in the budget. They also suggest for more support in terms of work and training. 3) Most of staff members responsible for providing welfare encountered problems regarding the move of some elders to the outside of the current areas without an official notification of moving out of the area. As a result, follow-up and inquiries are quite difficult. Based on these findings, recommendations and guidelines for better providing welfare for the elderly in Na Thawi Nok Subdistrict Municipality are provided.