พฤติกรรมการสร้างนวัตกรรมของบุคลากรเทศบาลในอำเภอหาดใหญ่ จังหวัดสงขลา

Abstract

This research aimed to 1) measure the innovative work behavior of the municipality officers in Hatyai district, Songkhla, 2) compare the differences in innovative behavior of the municipality officers in Hatyai district which were classified accordingly to the personal information, and 3) understand the factors that influence the innovative work behavior of the officers. The samples were 281 officers from five municipalities in Hatyai district namely Ban Han municipality, Khlong Hae municipality, Tha Chang municipality, Nam noi municipality, and Ban Phru municipality. The statistical tools used in the analysis were frequency, percentage, mean, standard deviation, T-test, F-test with ANOVA, and multiple linear regression. The finding revealed that the officers had a high level of opinions toward innovative work behaviors, particularly in terms of discovering new ideas for work followed by discovering new techniques, tools, and approaches. However, the awareness of the problems which was not part of the responsibility, and the integration of the new idea into work have the least level. Moreover, the officers with different ages, marital statuses, numbers of children, education backgrounds, and work duration reflected a different level of innovative work behavior of the officers at the significant rate of .05. In addition, the relationship between the officers and their organization and transformational leadership had a 70.5% influence on the innovative work behavior of the municipality officers in Hatyai district, Songkhla.