Please use this identifier to cite or link to this item:
http://kb.psu.ac.th/psukb/handle/2010/9560| Title: | Service quality, customer satisfaction and service loyalty in retail banking sector in Thailand & Malaysia : an exploratory research on validity and critical factor |
| Authors: | Sasiwemon Sukhabat Chuen, Seong Ooi Faculty of Management Sciences (Business Administration) คณะวิทยาการจัดการ ภาควิชาบริหารธุรกิจ |
| Keywords: | Customer service;Consumer satisfaction |
| Issue Date: | 2013 |
| Publisher: | Prince of Songkla University |
| Description: | Thesis (M.B.A., (Business Administration))--Prince of Songkla University, 2013 |
| URI: | http://kb.psu.ac.th/psukb/handle/2010/9560 |
| Appears in Collections: | 460 Thesis |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| 375291.pdf | 628.22 kB | Adobe PDF | View/Open |
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